Hoopify - FAQ | Sports Psychologist, Online Sessions

FAQ for athletes

What is Hoopify?

Hoopify is an online platform that connects athletes and coaches with experienced sports psychologists. We offer professional mental support in a subscription model to help you build mental resilience and achieve your sports goals.

Who is Hoopify for?

The platform is designed for:

Professional athletes who want to improve their focus and manage stress.
Young athletes facing pressure and challenges in sports.
Amateurs who combine sports with their professional life.
Coaches who want to develop mentoring skills.
Parents supporting the athletic development of their children.

How can I schedule a session?

It’s simple! Just register on the platform, fill out a questionnaire about your needs and preferences, and we will match you with the right sports psychologist.

What does an online session look like?

The session takes place via video call through our secure platform. You will receive a meeting link 10 minutes before the session begins.

Can I change my sports psychologist if the current one is not a good fit?

Yes! If you feel that the psychologist you are working with is not meeting your expectations, you can stop working with them, and we will find a new specialist for you.

Can I cancel a session?

Yes, you can cancel a session free of charge if you do so at least 24 hours before it starts.

Do my unused sessions roll over to the next month?

No, sessions are assigned to a specific subscription period and do not carry over to the next month.

FAQ for specialists

What qualifications do I need to join the platform as a sports psychologist?

To join our platform, you must have a university degree in psychology (master’s degree or equivalent) and specialization or proven experience in sports psychology. You are also required to have a valid license or certification to practice as a therapist in the country where you operate. We value a passion for supporting athletes and coaches in achieving their mental goals.

What is the verification process for therapists on the platform?

To join our platform as a verified therapist, please fill out the registration form. We will then contact you to arrange an online verification meeting. During this meeting, we would like to learn more about your experience and approach to working with clients. Please prepare electronic versions of your qualification documents (diploma, certificates, licenses), which you will send to us via email after the verification meeting. Upon successful verification, your account will be activated, and you will become part of our community of verified sports psychologists.

How does the platform make it easier to manage sessions and communicate with clients?

Our platform offers intuitive tools to manage your practice. You can use an integrated calendar to schedule video sessions that can be accessed from anywhere. An instant messenger with 24/7 call history allows you to stay in touch with clients, and reminders help ensure that no appointment is missed. In addition, in case of emergency sessions, the platform allows you to quickly arrange support.

What do I gain by joining the platform?

By joining our platform, you gain access to a database of athletes and coaches seeking support from a verified sports psychologist. The platform saves you time with automatic client matching, an integrated calendar and SMS reminders. You can conduct video sessions from anywhere, use instant messaging 24/7 and offer breakout sessions, which increases the flexibility and availability of your services. In addition, you become part of a community of professionals, which opens up opportunities for networking and professional development.

Coming soon Worldwide

We are working on a platform that will provide athletes with professional online mental support. Join the waiting list to be notified when we are ready to connect you with a dedicated specialist.